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EmleyMoor
I'm having a problem joining a MUC, in that it seems my server and the one hosting it are just not communicating. Is there any such thing as a "relay" I might use, and how do I find one?
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Holger
EmleyMoor: Most probably such public service, no. You tried contacting the remote admin?
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EmleyMoor
Yes. No response as yet
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Licaon_Kter
EmleyMoor: is this your server, you know what the error is?
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EmleyMoor
My server. Lack of any error, just plain nothing happening when I try to join.
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EmleyMoor
It's not saying it hasn't worked but it's clearly not working either
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Holger
You should see at least a lot line for the outgoing connection attempt.✎ -
EmleyMoor
Yes, but that's it
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Licaon_Kter
EmleyMoor: up the loglevel
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Holger
You should see at least a log line for the outgoing connection attempt. ✏
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Licaon_Kter
What server software?
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EmleyMoor
ejabberd
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Licaon_Kter
Loglevel 4 should give you that info
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EmleyMoor
loglevel already 4
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Holger
Then it would be interesting to check whether the remote server at least tries to connect back. `[info]` level should show that, yes.
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Licaon_Kter
Paste such a log line,
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Holger
If it doesn't, and if that remote server works with others, chances are it's a Prosody that ran into their "hanging s2s" bug.
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EmleyMoor
Looks like it just plain times out
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EmleyMoor
Others can join, though
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Holger
In that case it would work again after their next restart.
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Holger
> Looks like it just plain times out You don't see their IP address connecting?
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EmleyMoor
Write a message…ejabberd.log:2019-07-20 09:12:51.456 [info] <0.5870.0>@ejabberd_s2s_out:init:280 Outbound s2s connection started: firthpark.tinsleyviaduct.com -> muc.poez.io
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EmleyMoor
ejabberd.log:2019-07-20 09:12:52.262 [info] <0.5870.0>@ejabberd_s2s_out:handle_auth_success:216 (tls|<0.5870.0>) Accepted outbound s2s EXTERNAL authentication firthpark.tinsleyviaduct.com -> muc.poez.io (163.172.70.75)
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EmleyMoor
ejabberd.log:2019-07-20 09:28:08.157 [info] <0.5870.0>@ejabberd_s2s_out:process_closed:154 Closing outbound s2s connection firthpark.tinsleyviaduct.com -> muc.poez.io: Stream closed by local host: Idle connection (connection-timeout)
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Holger
Nothing else from that IP address?
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EmleyMoor
No
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Holger
That's a Prosody indeed. My guess would be that bug.
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EmleyMoor
Holger, How can it be affecting apparently just me?
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Holger
Connection attempt fails once for whatever reason, then Prosody is stuck in that attempt to connect to that domain forever.
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EmleyMoor
But how can I get it "unstuck"? Or find a way around?
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Holger
As I said above. They must restart their server, or use the telnet console to kill the hanging attempt.
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EmleyMoor
So, you are telling me that this is nigh-on impossible... oh well
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Holger
Well I'm saying it's an issue with the remote server that only the remote admin can solve. If it's the bug I'm guessing.
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EmleyMoor
He's *too* remote
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Holger
Isn't that Link Mauve's or matt mathieui's?✎ -
Holger
Isn't that Link Mauve's or mathieui's? ✏
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EmleyMoor
Unless you know some other support channel for biboumi I'm UTCWAP
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Holger
(And/or louiz')
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EmleyMoor
It's Louiz I've tried to contact
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pep.
muc.poez.io is only louiz
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Holger
pep.: Ah.
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pep.
Somebody reported it in the poezio@ room yesterday, I don't know if he's had a look
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mathieui
maybe we could open a ticket in te infra tracker too
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Jonny
!contact rimkus.it
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pep.
Ah right, EmleyMoor, https://lab.louiz.org/louiz/infra/issues/ < as mathieui said
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EmleyMoor
pep., Can you narrow it down?
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EmleyMoor
(or have I misunderstood?)
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pep.
You can report issues for muc.poez.io there
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Licaon_Kter
pep.: how can report when s2s doesn't work with EmleyMoor's server?
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pep.
That's a gitlab instance
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Licaon_Kter
pep.: right the other way....got it
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EmleyMoor
I just cannot remember my gitlab details (other than username)
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pep.
It's not gitlab.com
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EmleyMoor
So it's likely not the same as any similar?
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pep.
You can create an account on that instance, or you can use your github account
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pep.
Maybe he could also allow gitlab.com accounts
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EmleyMoor
Like I say, if I have a github account its details are not known to me
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pep.
What do you mean? You don't know if you have a github account?
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EmleyMoor
I have a username that my browser wants to put in but that's it
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pep.
Maybe just create an account on lab.louiz.org then
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EmleyMoor
OK, done
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EmleyMoor
Anyone on here familiar enough with biboumi to tell me how to configure its server options?
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jonas’
EmleyMoor, server options?
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EmleyMoor
Options related to IRC servers. Looking to configure them before attempting a connection, if possible.