XMPP Service Operators - 2023-01-05

Would anybody here know why some of my contacts can't see each others avatars in a private muc? They're all on the same server. I can see their avatars from my (separate) server. Both running prosody.

Sam@!, do you have logs of the MUC join?

i do not

I have server-side logs. Not sure where I'd find logs for conversations.im. Server-side everything looks normal

Sam@!, try from your clients.

>try from your clients. Not sure what this means Link Mauve

Sam@!, in one of the clients where you “can't see each others avatars”, have a look at what you receive from them and whether your client is requesting their avatar or not.

It could be that their client doesn’t advertise their hash, or that yours is failing to retrieve it for whatever reason.

So logs could be helpful to debug that.

I'll check that out, thanks!